Southcote Spur
Jason Dozzell
When it comes to the ticketing site, do we have anyone on this forum who gets invited to the AGM who can raise this on our behalf?
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Fixture & Ticket News
- Thread starter paxtonwolf
- Start date
Southcote Spur
Jason Dozzell
Do they have a say on the AGM and do you need to be nominated/invited to join?
paxtonwolf
Tony Marchi
Yes, a little weird. Makes me think it wasnt the volume of traffic on the Monday morning, more the fact there was a huge glitch in the system.
Certainly appears to have been a lot better getting tickets this Mon and Tues
chicken_badge
Gudni Bergsson
Problem is only 1000 tickets on Monday for bronze members . If expect all of them got what they wanted by Tuesday.
Used to be £10 a year to join. I joined from the start and went to a few meetings in the Paxton whites bar. Don't know if it's still decent but they used to have regular contact with DL via Daniel Wynne.
a little heads up couple of mates i normally go with dont reckon theyll have enough loyalty points for reading one just rang me said he logged onto readings site registered for free and there was still a couple hundread tickets on general sale in the area right next to the away end. better than nothing if youre willing to sit in the home end but dont think you'll get a ticket through the club
Parklaner81
Steve Hodge
There will no longer be an AGM now that the club is delisted. At the last meeting, repeated requests were made to the board to continue to host some kind of annual meeting, however they refused to make such a commitment, and clearly had no intention whatsoever of hosting any kind of special shareholders meeting.
In any case, I have tried on numerous occasions to raise ticketing issues with various departments/directors etc in the past. More often than not, I've been completely ignored.
Jurgen the German
Erik Thorstvedt
Don't you mean normal service?
paxtonwolf
Tony Marchi
Glad I dont need to use now until September
paxtonwolf
Tony Marchi
We've not had ours yet, I assume iy must be in the next 10-14 days, as new members will need their card for entry
Latest a week before the start of the season.
Cheers, I am waiting for it eagerly as I am flying to England from here (Australia) for the first 2 home games and want to make sure I have it be fore I leave on he 23rd of August. Hopefully the international post doesn't hold it up!
Christ hope it arrives quicker for you mate.
paxtonwolf
Tony Marchi
Fingers crossed for you.
What is it with our TO, they have been brick for years upon years no matter what their processes and systems are. Do they still have that ridiculous SLA whereby you get an automated response email saying we will get back to you in 10 days.
Why cant they hire 2 people, pay them £25k each a year just to answer queries and queries only, thats probably less than Bentley picks up a week.
And what cant they design a system so that its automated so when you buy a ticket LPs get added instantly, it cant be that hard.
Plus that single sign on thing to get tickets and general members area is rubbish, constantly logs you out etc and is just another system clubbed onto main site and not integrated.
Why cant they hire 2 people, pay them £25k each a year just to answer queries and queries only, thats probably less than Bentley picks up a week.
And what cant they design a system so that its automated so when you buy a ticket LPs get added instantly, it cant be that hard.
Plus that single sign on thing to get tickets and general members area is rubbish, constantly logs you out etc and is just another system clubbed onto main site and not integrated.
chicken_badge
Gudni Bergsson
If you ever arrive at WHL without your card I think they charge £10 for a temporary replacement. So that option is always available for you but better still, get to the ticket office early and kick up a fuss!
paxtonwolf
Tony Marchi
Those suggestions are far too sensible. This is our Ticket Office we're talking about. Just wouldnt be the same if it was straightforward