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ENIC

Grays_1890 said:
I think now as a customer base where it feels transactional more than ever (I jacked my ST in because I am a firm believer of you touch yourself you makes your choice), I can see why people now feel there is a need to voice their opinion. We all know Enic are going nowhere but for the first time in a while I am sided with the fans who feel they wanna have a rant about it.
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You touch yourself before you a make choice? 😂 I like your style!
 
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Grays_1890 said:
I think there are a number of potential gripes that fans have that they are fair to air should they wish too. Its entirely up to them.

I gave up my ST because I felt there was now a distinct lack of value to the cost of going, even though I could afford to, I made that choice, that was on me so I don't feel the need to protest, but other might feel differently. I won't mock them for that
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Yeah, I’ve cut the amount of games that I attend down to about a quarter of what I attended a couple of years ago. More spare cash and more free time now. Watching on the dodgy stick also means I switch off and forget about the game 15 minutes after we’ve thrown away a two goal lead, rather than having to stew through a three hour journey home.
ricky2tricky4city said:
I find this a weird narrative.

I've been a game going fan since 86/87.
What I have done through the decades is exactly the same. Paid my money for a ticket (or on the turnstile) entered the ground and had fun/a laugh/delirium/excitement/sadness/misery/heartbreak delete as appropriate.

The way the club 'treats' me has very little to do with whichever of those outcomes come to pass on a match day.

How wounded can one be if they have a client reference number? Would a fan number be better? Am I upset that chirpy is no longer up to mischief on matchdays?

A ST or member relationship with the club has been pretty much what it is now ie a pack thru the door every year.
What else are you hoping for in this area?

Prices have in relative terms risen. But it safe to say so have the costs for the club. The costs we are always on the back of the club to pay.

I'd suggest a greater reason for disillusionment with going, and dis-attachment are those around you. The mindset is based in negativity and moaning (in the main).

The club structured the stadium to give us an amazing single tier 'home stand' , and what do we do with it?
I watch so many games from abroad (and I'm not sure if this is an English fan problem, not just Spurs) where the supporters are fully bought in, visually ,sonically and emotionally.
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I think that fans abroad are treated differently by their clubs, and often feel they have much more of a stake in the direction they take.
Muttley said:
Here's a question. How would an older, wiser Poch do in this current setup?

It's a young 1st team squad with a promising academy and there's a totally different cashflow model nowadays.

He's only on $6m a year doing the US job.
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I have to admit to the same thoughts bouncing around in my mind this week.
 
Mikey10 said:
Yeah, I’ve cut the amount of games that I attend down to about a quarter of what I attended a couple of years ago. More spare cash and more free time now. Watching on the dodgy stick also means I switch off and forget about the game 15 minutes after we’ve thrown away a two goal lead, rather than having to stew through a three hour journey home.

I think that fans abroad are treated differently by their clubs, and often feel they have much more of a stake in the direction they take.
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What is it that clubs do differently?

You sure it’s not the fans who create a togetherness and family that gives the added value? What is Spurs as a club should do?
Mikey10 said:
I have to admit to the same thoughts bouncing around in my mind this week.
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The truth is there are a lot of supporters who took up season tickets in the new stadium who have an expectation of success. It’s: “entertain me with success”. Which is never a sustainable mentality. They will always feel let down. Why was the Lane rocking every week in our final season with half of the fans? Because the narrative was: “we’re part of something”. If losing you sing harder. And the togetherness fuels the enjoyment. The new stadium with its wide walk ways and space around seats is setup for the viewer’s experience. And apart from the south stand I think it lacks togetherness. Maybe just maybe that is the real issue here. Unless you can outline what it is other clubs in Europe do better that we don’t.
 
SpurMeUp said:
What is it that clubs do differently?

You sure it’s not the fans who create a togetherness and family that gives the added value? What is Spurs as a club should do?


The truth is there are a lot of supporters who took up season tickets in the new stadium who have an expectation of success. It’s: “entertain me with success”. Which is never a sustainable mentality. They will always feel let down. Why was the Lane rocking every week in our final season with half of the fans? Because the narrative was: “we’re part of something”. If losing you sing harder. And the togetherness fuels the enjoyment. The new stadium with its wide walk ways and space around seats is setup for the viewer’s experience. And apart from the south stand I think it lacks togetherness. Maybe just maybe that is the real issue here. Unless you can outline what isn’t other clubs in Europe do better that we don’t.
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Because we were winning all the time.
 
SpurMeUp said:
What is it that clubs do differently?

You sure it’s not the fans who create a togetherness and family that gives the added value? What is Spurs as a club should do?


The truth is there are a lot of supporters who took up season tickets in the new stadium who have an expectation of success. It’s: “entertain me with success”. Which is never a sustainable mentality. They will always feel let down. Why was the Lane rocking every week in our final season with half of the fans? Because the narrative was: “we’re part of something”. If losing you sing harder. And the togetherness fuels the enjoyment. The new stadium with its wide walk ways and space around seats is setup for the viewer’s experience. And apart from the south stand I think it lacks togetherness. Maybe just maybe that is the real issue here. Unless you can outline what it is other clubs in Europe do better that we don’t.
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Fans in most European countries aren’t charged the same level for tickets; their expectations may therefore be different. In Germany, for example, there is the ownership model which gives the fans a much biggger stake in their clubs.
Baleforce said:
Like @Bedfordspurs says, a different expectation back then.
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The expectations now have mostly been fuelled by the club themselves, through both public comments they have made and ticket pricing.
 
Mikey10 said:
Fans in most European countries aren’t charged the same level for tickets; their expectations may therefore be different. In Germany, for example, there is the ownership model which gives the fans a much biggger stake in their clubs.

The expectations now have mostly been fuelled by the club themselves, through both public comments they have made and ticket pricing.
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So the beef is the cost of tickets. What are the club comments?
 
SpurMeUp said:
So the beef is the cost of tickets. What are the club comments?
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I don’t have ‘a beef’. I was contributing to a discussion.

The club charge premium rate prices. Whether they (or you) like it or not, that does change people’s expectations. I expect a very different experience on Ryanair than if having paid for Premium Economy on Cathay.

We were told that the stadium was “a game-changer”.

The fans can create a sense of togetherness, and they did under Poch for a long time. We’ve struggled to do it since then. There will be many complex reasons; the club have certainly played a part for those due to those mentioned above, and through some mixed decision making, particularly (but not only) when it comes to managerial appointments.
 
Didn't pay much attention to ticket prices back in the 90s due to age but weren't we always up there with the most expensive? Kinda feel like that was the case

Demand & location have always been the main driving forces behind ticket pricing hence why it costs you more to go to Craven Cottage than The Etihad
 
Bedfordspurs said:
No expectation
The new stadium has a lot of people who were causal fans then or later and now have Season tickets
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In no way an influence on my decision, purely a view/theory but I think there are a number of reasons why the atmosphere seems "lesser" at the new stadium.

I think they fudged up the idea of the wall, they should have mapped it out for fans that want to create a din so they could move over from the old stadium to there (if they wish). They didn't do that and its also a mix of different ticket types which means a different dynamic between fans.

I think the music before hand is far too loud and suck the energy out the fans, I really think its a killer to the atmosphere not a plus

I think the stuff going on in and around the concourses has a distracting impact on the overall atmosphere, I was there one week and the drummer was belting out the same thing for 30 mins, by the time I got into the stand my head was cooked from it, was too much.

That said, I love the new stadium for what its, but its different, where as the old stadium was more like "get in see the game, get it off your chest for 90 mins, leave" the new stadium is the complete opposite.
 
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