Tottenham Hotspur Karen Club....what do they do?

[Grays_1890]

The cynic in me cries "what a bunch of petty little sanctimonious point-scorer's."

They know the club are receiving flak in the media, rightly or wrongly. Feels like a total PR stunt.

If I was going to donate to the NHS I would, I would want my trust money going to the trust.

 

[Baleforce]

Then let them get on with it if they are as harmless as you say they are.

It’s not really an apt comparison between us and Tesla or Apple. We are consumers just like people who buy iPhones are but football clubs’ customer bases are somewhat limited. If Spurs fans are unhappy with the ownership or the club whether that is with the quality of the product on the pitch or with how the club is run, they can vote with their feet and stop attending matches. This is what typically gets managers the sack, the loss of revenue from the reduced gate receipts, less fans means less income from programmes, food and drink and merchandising. It’s not like the club can attract fans of other clubs to come and support Spurs so the club does need its supporters more than Apple needs their customers in that sense.

As much as you may want to compare Spurs and Tesla and try to argue they are the same, they are not. Football clubs are still community institutions as much as they are businesses. Why else would the club continue to do good work helping schools and local hospitals for example?

I think that over time it’s inevitable that successful businesses sever their link with the community in which they started, it’s a by product of globalisation, it’s not that long ago that we tried to move location don’t forget.

I think the club do the community outreach for PR reasons, it doesn’t cost much and looks good, there may even be some tax benefits to it?

I don’t agree that we can’t attract fans from other clubs, it’s increasingly common for people to follow a team in different leagues. I’m showing a lot of interest in Marseilles this season for example (and an obvious reason ), I was intending on flying out there to catch a game at some point and I’d probably buy a shirt or something. I also have a few shirts of other clubs/nations for players I admire. You don’t have to be a lifer to be a target customer anymore.

 

[scaramanga]

I think that over time it’s inevitable that successful businesses sever their link with the community in which they started, it’s a by product of globalisation, it’s not that long ago that we tried to move location don’t forget.

I think the club do the community outreach for PR reasons, it doesn’t cost much and looks good, there may even be some tax benefits to it?

I don’t agree that we can’t attract fans from other clubs, it’s increasingly common for people to follow a team in different leagues. I’m showing a lot of interest in Marseilles this season for example (and an obvious reason ), I was intending on flying out there to catch a game at some point and I’d probably buy a shirt or something. I also have a few shirts of other clubs/nations for players I admire. You don’t have to be a lifer to be a target customer anymore.

From what I've seen of the club shop on matchdays, it's the casual fans that matter far more now.

 

[scaramanga]

Then let them get on with it if they are as harmless as you say they are.

They waste the time of busy people.

Every second spent wasted in front of the Neighbourhood Watch Group is a second not spent on doing what's right for the club.

I'd imagine they're a fudging embarrassment for those of you who care what other fans think as well.

 

[Jurgen the German]

They waste the time of busy people.

Every second spent wasted in front of the Neighbourhood Watch Group is a second not spent on doing what's right for the club.

I'd imagine they're a fudging embarrassment for those of you who care what other fans think as well.

Like I said before, I find it difficult to believe Levy dedicates much thought or time to dealing with or even reading the latest correspondence from the trust. From what I have seen we seldom respond to them, at least publicly. And even when we do I would think Levy has little to do with the response. I’d imagine he would get one of his minions to draft something up on the clubs’ behalf.

 

[Jurgen the German]

From what I've seen of the club shop on matchdays, it's the casual fans that matter far more now.

Casual fans do of course matter, you only have to go to one match per season to see with your own eyes the following we have from South Korea for obvious reasons. Having said that, those fans don’t come every week I would imagine. It’s the 30,000+ season ticket holders who attend the most games and spend the most money in the shop on merchandise , confectionary, food and drink etc that also generate a huge chunk of revenue for the club. Take away even a percentage of those fans and the revenue decreases.

I’m not saying the club should necessarily listen to the trust on all occasions or consult with them on every little thing but they do represent a healthy number of the club’s fan base I.e. paying customers and they do good things for those people. I’ve heard anecdotal stories of them helping out supporters whilst following the club abroad. Any business that doesn’t at least consider/listen to its customers views is being naive.

 

[Jurgen the German]

I think that over time it’s inevitable that successful businesses sever their link with the community in which they started, it’s a by product of globalisation, it’s not that long ago that we tried to move location don’t forget.

I think the club do the community outreach for PR reasons, it doesn’t cost much and looks good, there may even be some tax benefits to it?

I don’t agree that we can’t attract fans from other clubs, it’s increasingly common for people to follow a team in different leagues. I’m showing a lot of interest in Marseilles this season for example (and an obvious reason ), I was intending on flying out there to catch a game at some point and I’d probably buy a shirt or something. I also have a few shirts of other clubs/nations for players I admire. You don’t have to be a lifer to be a target customer anymore.

That’s true to an extent. I myself have been abroad to watch Barcelona for example to watch Messi live. This was before we ever qualified for the CL and the dream of us playing in the competition didn’t seem possible. But I’m not going to fly over for every game. Some rich people might do this of course but all clubs have hardcore, dedicated fans who generate revenue for the club along with overseas support, merchandising, tv and prize money.

 

[Gazza Dazzla]

That’s true to an extent. I myself have been abroad to watch Barcelona for example to watch Messi live. This was before we ever qualified for the CL and the dream of us playing in the competition didn’t seem possible. But I’m not going to fly over for every game. Some rich people might do this of course but all clubs have hardcore, dedicated fans who generate revenue for the club along with overseas support, merchandising, tv and prize money.

thank GHod for Levy!

 

[Baleforce]

That’s true to an extent. I myself have been abroad to watch Barcelona for example to watch Messi live. This was before we ever qualified for the CL and the dream of us playing in the competition didn’t seem possible. But I’m not going to fly over for every game. Some rich people might do this of course but all clubs have hardcore, dedicated fans who generate revenue for the club along with overseas support, merchandising, tv and prize money.

My feeling is that most regulars don’t actually spend that much beyond their match ticket, which for season ticket holders averages out at a reduced rate anyway right? I’d be surprised if the average spend per head of a “tourist” wasn’t higher than the regular, yes they don’t come every week, but there are more of them.

 

[Jurgen the German]

thank GHod for Levy!

Indeed. I’ve never said he doesn’t deserve credit. That perhaps seems to be getting lost in this discussion. The chairman, the managers and the players all deserve credit, not just one person or entity.

I think where I disagree with certain posters is that whilst I can appreciate everything Levy has done, I don’t have any emotional attachment to them and I think he and the ownership could have done better in our bid to end our trophy drought and make the club even more successful just as I believe the players and the managers could have done things better at times. I look at Levy no differently than the players. I want him to do better just as I want the players to do better. Whereas I get the impression some people on here genuinely believe Levy could not have done any better or done anything differently without going into specifics.

 

[Jurgen the German]

My feeling is that most regulars don’t actually spend that much beyond their match ticket, which for season ticket holders averages out at a reduced rate anyway right? I’d be surprised if the average spend per head of a “tourist” wasn’t higher than the regular, yes they don’t come every week, but there are more of them.

It still works out at roughly £50 per match and that’s the cheapest tickets in the ground. Before they have spent any money inside the ground. You need to attend a match in the south stand to see how packed it is in the goal line bar, thousands get there at least 90 mins before kick off and spend time in ground after the match too. As much money as the tourists generate, there’s not 40,000 of them. And they are also unlikely to stick around if the club were to continue to slide down the table or if we ever sold a certain South Korean for example. They like the club because Son plays for us NOW but that won’t last forever.

 

[Baleforce]

It still works out at roughly £50 per match and that’s the cheapest tickets in the ground. Before they have spent any money inside the ground. You need to attend a match in the south stand to see how packed it is in the goal line bar, thousands get there at least 90 mins before kick off and spend time in ground after the match too. As much money as the tourists generate, there’s not 40,000 of them. And they are also unlikely to stick around if the club were to continue to slide down the table or if we ever sold a certain South Korean for example. They like the club because Son plays for us NOW but that won’t last forever.

All true, but there will be someone after Son with similar popularity somewhere.

I appreciate people but a £50 ticket then a burger and beer for around another £20 each, it’s still a bit short of the tourist doing the same but also spending a few hundred quid for merchandise for their whole family in the store, which I see every time I brave the store, which isn’t very often admittedly as I’m a tight bastard who doesn’t spend much beyond the price of tickets for me and my son.

 

[scaramanga]

Like I said before, I find it difficult to believe Levy dedicates much thought or time to dealing with or even reading the latest correspondence from the trust. From what I have seen we seldom respond to them, at least publicly. And even when we do I would think Levy has little to do with the response. I’d imagine he would get one of his minions to draft something up on the clubs’ behalf.

He meets with them fairly regularly. They also waste the time of other club officials.

Doesn't matter how menial their day jobs are, I guarantee they're more important than meeting with the Neighbourhood Watch Group.

 

[scaramanga]

Casual fans do of course matter, you only have to go to one match per season to see with your own eyes the following we have from South Korea for obvious reasons. Having said that, those fans don’t come every week I would imagine. It’s the 30,000+ season ticket holders who attend the most games and spend the most money in the shop on merchandise , confectionary, food and drink etc that also generate a huge chunk of revenue for the club. Take away even a percentage of those fans and the revenue decreases.

I’m not saying the club should necessarily listen to the trust on all occasions or consult with them on every little thing but they do represent a healthy number of the club’s fan base I.e. paying customers and they do good things for those people. I’ve heard anecdotal stories of them helping out supporters whilst following the club abroad. Any business that doesn’t at least consider/listen to its customers views is being naive.

Disagree with that.

Casual fans come a few times a season and from what I can see, fill the club shop and walk out with armfuls of Son shirts. They'll pay more per ticket than someone with a ST does and probably spend more per visit because it's a new fan every week.

 

[Jurgen the German]

Disagree with that.

Casual fans come a few times a season and from what I can see, fill the club shop and walk out with armfuls of Son shirts. They'll pay more per ticket than someone with a ST does and probably spend more per visit because it's a new fan every week.

Those fans are only temporary though. They like Spurs because certain players currently wear the Spurs shirt. In the short term they spend lots of money but most of them won’t when Son leaves or retires. You’re underestimating how money the die hard fan spends. Probably buys every single DVD we bring out and has Spurs mugs, pens, dressing gowns and toilet paper. Not to mention the shirts with the names on the back and the premier league badge (never understood why fans get the badge also, you’re not a player).

 

[parklane1]

The cynic in me cries "what a bunch of petty little sanctimonious point-scorer's."

They know the club are receiving flak in the media, rightly or wrongly. Feels like a total PR stunt.

They just like to hear the sound of their own voices and think they are important, i know a hell of a lot of fans who attend matches and they all have a very low opinion of what the trust do.

 

[scaramanga]

Those fans are only temporary though. They like Spurs because certain players currently wear the Spurs shirt. In the short term they spend lots of money but most of them won’t when Son leaves or retires. You’re underestimating how money the die hard fan spends. Probably buys every single DVD we bring out and has Spurs mugs, pens, dressing gowns and toilet paper. Not to mention the shirts with the names on the back and the premier league badge (never understood why fans get the badge also, you’re not a player).

The fee for the badge goes to the PL, I believe.

Those casual fans will always be there. They don't get old, they don't die, they don't run out of money to buy STs, because they're new fans all the time.

 

[Grays_1890]

The fee for the badge goes to the PL, I believe.

Those casual fans will always be there. They don't get old, they don't die, they don't run out of money to buy STs, because they're new fans all the time.

Most fans start as casual fans and TBH most of the casual fans that sit near me are more supportive of the team than the hardcore who seem to believe they are the lifeblood and that the club owes them, like their support is conditional on a few things. As for the price I have said a million time’s I paid £35 to watch us play West Ham went Gardner scores the winner, drab. Not sure how long ago that was but the price of inflation is about right I reckon and if your so “hardcore” surely you accept that. I paid 45 nicker your see us beat 4-0 by Chelsea in cup, that was donkeys ago, I accept £60 in CL now.

 

[Jurgen the German]

The fee for the badge goes to the PL, I believe.

Those casual fans will always be there. They don't get old, they don't die, they don't run out of money to buy STs, because they're new fans all the time.

Just as true for fans who inherit the club they support from their parents and other family members. My Dad and Grandparents have all passed on but the Spurs gene/curse was passed down to me. I’d hazard a guess that most football fans who attend matches regularly, ST holders in other words will support the club partly because of some family connection.

 

[scaramanga]

Just as true for fans who inherit the club they support from their parents and other family members. My Dad and Grandparents have all passed on but the Spurs gene/curse was passed down to me. I’d hazard a guess that most football fans who attend matches regularly, ST holders in other words will support the club partly because of some family connection.

That doesn't matter to the club. Those casual fans are more valuable than you.