Absolutely, all it's doing is exposing the market price of the tickets. As it happens that's what ticket touts do also but that happens to be illegal,; most economists would highlight why that's unwise.
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Fixture & Ticket News - 2013/14
- Thread starter Jordinho
- Start date
Absolutely, all it's doing is exposing the market price of the tickets. As it happens that's what ticket touts do also but that happens to be illegal,; most economists would highlight why that's unwise.
K.D.D.D.D.Soc
Ian Walker
On the question of Senior Citizen tickets as far as I know the position of the ticket you buy would be dependant on where the holder who is selling sat, I not aware of a ghetto for OAP at WHL. And if you want to hear first class moaning you should sit in the South Stand with the late 20's to 40 year olds. It must be wonderful to be young and know everything, being old I know f.a. about anything.
Armenia Spur
Steven Caulker
ticket question: If me and a friend apply for away tickets, but only 1 of us qualifies, can the successful ticket be rejected? Don't fancy an away trip on my own!
markysimmo
Johnny nice-tits
Yep sure does
markysimmo
Johnny nice-tits
http://www.haringeyindependent.co.u...erate__strong__stance_against_ticket_touting/
Tottenham Hotspur has reiterated its “strong” stance against ticket touts following widespread criticism of the StubHub ticket platform.
The Haringey Independent last week submitted 13 questions to the club about its agreement with the ticket resale website.
There has been growing controversy over the platform since Spurs entered a partnership in July as tickets for home games continue to be sold for several times their face value.
In summary, the club said:
Only season ticket holders can sell their tickets on StubHub, and prices are set by fans
StubHub is a secure platform and should not be confused with ticket touting
Tottenham Hotspur receives no money from transactions
Opposing fans found sitting in the home fans section of White Hart Lane can be refused entry or ejected from the stadium
Spurs added that it will review its relationship with StubHub platform following a barrage of complaints that it was “exploiting” fans.
The north London club signed a three-year deal with the ticket website last year to replace its own Exchange system.
Since then the platform has been repeatedly criticised by fans for inflating ticket prices.
Last week the Tottenham Hotspur Supporters Trust said it would complain to the All Party Parliamentary Group on Ticket Abuse.
The club defended the platform saying: “Only season ticket holders can sell their seats on the StubHub platform and this can only happen once a game has sold out.”
It added that all One Hotspur members who wished to purchase a ticket for games had an opportunity to do so directly from the club.
A club spokesman also stressed that StubHub provided a “secure platform” where a buyer is guaranteed a legitimate ticket.
He said: “We have had a strong stance against touting over a number of seasons and will continue to do so in the future – this is in no way affected by having the deal with StubHub in place, nor should the StubHub ticket facility be confused with this practice.”
According to the supporters' trust, tickets to this season’s Premier League games against Chelsea and West Ham were sold at an average price of 135 per cent and 53 per cent above face value respectively.
Possibly to draw attention to lack of a price ceiling, one fan advertised his ticket for the Spurs vs Arsenal match at £1.1m, which rose to almost £1.4m once SubHub’s 15 per cent booking fee and 12 per cent commission fees had been included.
In protest to the StubHub platform, fans have begun to exchange tickets at face value via the social media platforms, such as Twitter.
The club's full response can be read below:
A club spokesman: “Stubhub is an officially recognised, outsourced, direct replacement for the Exchange system which was previously operated by the club. Only season ticket holders can sell their seats on the Stubhub platform and this can only happen once a game has sold out. The system has been open for the majority of our games although for many fixtures this has been after tickets have reached general sale status, meaning that all One Hotspur members that wished to purchase a ticket for these games had an opportunity to do so directly from the club.
"Stubhub is a self-regulating marketplace, where Spurs season ticket holders set the price - this is about Spurs fans selling to Spurs fans. We always encourage our season ticket holders to price their tickets sensibly when listing them for sale when they are unable to attend a match.
“We have had a strong stance against touting over a number of seasons and will continue to do so in the future – this is in no way affected by having the deal with Stubhub in place, nor should the Stubhub ticket facility be confused with this practice. Stubhub provides a safe and secure platform backed by their guarantee that the buyer is guaranteed a legitimate match ticket. At every match we deal with supporters, often from overseas, who have been the victim of unofficial websites or illegal street ‘touts’. These people have usually paid large amounts of money for tickets that usually don’t exist or are occasionally forgeries and unfortunately are unable to attend the match they intended. It is important to stress the club receives no money from transactions carried out on Stubhub.
"All tickets purchased for matches at White Hart Lane in the home end are for Spurs fans only, as per our terms and conditions, and this also applies to all tickets sold through Stubhub. Anyone found to be supporting the visiting team faces being refused entry or ejected from the stadium.
“As with all supporter related activity, we continue to monitor the activity on the Stubhub facility and, in conjunction with Stubhub, are reviewing the current system.”
Here is the list of the Haringey Independent's 13 questions regarding Spurs' agreement with StubHub.
The questions are listed below and range from why the club axed the ticket-exchange facility to why it is ignoring the concerns raised by fans:
1. Many fans have complained about Tottenham Hotspur Football Club’s current arrangement with StubHub yet the club appears to be largely ignoring their views. Does the club agree with this statement?
2. Why did the club axe the largely successful and fan-friendly ticket exchange facility?
3. Many fans state they believe the club opted for StubHub due to commercial reasons. Is this true and if so can you state how much the deal is worth to the football club?
4. Other than the upfront fee received, is the club paid any further amount at all from the resale of tickets through StubHub?
5. Does the club think it is fair for supporters to pay a percentage of the initial ticket sale and subsequent purchase to StubHub thus increasing the ticket price paid by fans?
6. Evidence from the Tottenham Hotspur Supporters Trust shows that 91 per cent of tickets are being sold above face value on Stub Hub. Two category A games (Chelsea and West Ham) sold at an average price of 135 per cent and 53 per cent above face value respectively. Is the club concerned by these figures?
7. Is the club also concerned that more than 50 tickets remain on sale for the Arsenal game priced at £500 or above?
8. Many fans have claimed that people purchasing StubHub tickets are not Spurs fans. In particular, complaints were made after the Liverpool and Emirates Marketing Project games that opposition fans were sitting in areas designated for home fans only? Does this concern the club? Can the club confirm if any fans purchasing tickets via StubHub have been ejected or moved to the away section?
9. Has the club made any special arrangements to ensure this does not happen during the Arsenal game?
10. In 2005 the club launched a very effective ‘Out the Tout’ campaign. The club stated that it was: “stepping up its campaign to ensure that as many tickets as possible end up in the hands of genuine supporters. We are well aware that tickets for "sold-out" matches are still finding their way in to the hands of ticketing organisations and that our tickets are being widely advertised in the press at exorbitant prices. Rest assured, we do not - and will not - turn a blind eye to this practice.” Does the club agree that it appears to be turning a blind eye to the ‘exorbitant prices’ being charged on StubHub?
11. Will the club consider setting a ‘price ceiling’ for Spurs season ticket holders using StubHub?
12. Will the club consider setting a limit throughout the season for the number of times a season ticket holder is allowed to make their seat available on StubHub?
13. During the Out the Tout campaign the club stated: “Touts prevent true supporters from attending games unless they are prepared to pay outrageous prices. Touts don't care for the Club or our supporters. Touts are unscrupulous and will sell tickets to anyone who is prepared to pay their price - even away supporters. This is unfair to our loyal fans and can easily result in crowd trouble.” Would the club agree that this statement could be a fair reflection on how fans currently feel about purchasing tickets through StubHub? If not, could the club state how it believes StubHub is different?
Tottenham Hotspur has reiterated its “strong” stance against ticket touts following widespread criticism of the StubHub ticket platform.
The Haringey Independent last week submitted 13 questions to the club about its agreement with the ticket resale website.
There has been growing controversy over the platform since Spurs entered a partnership in July as tickets for home games continue to be sold for several times their face value.
In summary, the club said:
Only season ticket holders can sell their tickets on StubHub, and prices are set by fans
StubHub is a secure platform and should not be confused with ticket touting
Tottenham Hotspur receives no money from transactions
Opposing fans found sitting in the home fans section of White Hart Lane can be refused entry or ejected from the stadium
Spurs added that it will review its relationship with StubHub platform following a barrage of complaints that it was “exploiting” fans.
The north London club signed a three-year deal with the ticket website last year to replace its own Exchange system.
Since then the platform has been repeatedly criticised by fans for inflating ticket prices.
Last week the Tottenham Hotspur Supporters Trust said it would complain to the All Party Parliamentary Group on Ticket Abuse.
The club defended the platform saying: “Only season ticket holders can sell their seats on the StubHub platform and this can only happen once a game has sold out.”
It added that all One Hotspur members who wished to purchase a ticket for games had an opportunity to do so directly from the club.
A club spokesman also stressed that StubHub provided a “secure platform” where a buyer is guaranteed a legitimate ticket.
He said: “We have had a strong stance against touting over a number of seasons and will continue to do so in the future – this is in no way affected by having the deal with StubHub in place, nor should the StubHub ticket facility be confused with this practice.”
According to the supporters' trust, tickets to this season’s Premier League games against Chelsea and West Ham were sold at an average price of 135 per cent and 53 per cent above face value respectively.
Possibly to draw attention to lack of a price ceiling, one fan advertised his ticket for the Spurs vs Arsenal match at £1.1m, which rose to almost £1.4m once SubHub’s 15 per cent booking fee and 12 per cent commission fees had been included.
In protest to the StubHub platform, fans have begun to exchange tickets at face value via the social media platforms, such as Twitter.
The club's full response can be read below:
A club spokesman: “Stubhub is an officially recognised, outsourced, direct replacement for the Exchange system which was previously operated by the club. Only season ticket holders can sell their seats on the Stubhub platform and this can only happen once a game has sold out. The system has been open for the majority of our games although for many fixtures this has been after tickets have reached general sale status, meaning that all One Hotspur members that wished to purchase a ticket for these games had an opportunity to do so directly from the club.
"Stubhub is a self-regulating marketplace, where Spurs season ticket holders set the price - this is about Spurs fans selling to Spurs fans. We always encourage our season ticket holders to price their tickets sensibly when listing them for sale when they are unable to attend a match.
“We have had a strong stance against touting over a number of seasons and will continue to do so in the future – this is in no way affected by having the deal with Stubhub in place, nor should the Stubhub ticket facility be confused with this practice. Stubhub provides a safe and secure platform backed by their guarantee that the buyer is guaranteed a legitimate match ticket. At every match we deal with supporters, often from overseas, who have been the victim of unofficial websites or illegal street ‘touts’. These people have usually paid large amounts of money for tickets that usually don’t exist or are occasionally forgeries and unfortunately are unable to attend the match they intended. It is important to stress the club receives no money from transactions carried out on Stubhub.
"All tickets purchased for matches at White Hart Lane in the home end are for Spurs fans only, as per our terms and conditions, and this also applies to all tickets sold through Stubhub. Anyone found to be supporting the visiting team faces being refused entry or ejected from the stadium.
“As with all supporter related activity, we continue to monitor the activity on the Stubhub facility and, in conjunction with Stubhub, are reviewing the current system.”
Here is the list of the Haringey Independent's 13 questions regarding Spurs' agreement with StubHub.
The questions are listed below and range from why the club axed the ticket-exchange facility to why it is ignoring the concerns raised by fans:
1. Many fans have complained about Tottenham Hotspur Football Club’s current arrangement with StubHub yet the club appears to be largely ignoring their views. Does the club agree with this statement?
2. Why did the club axe the largely successful and fan-friendly ticket exchange facility?
3. Many fans state they believe the club opted for StubHub due to commercial reasons. Is this true and if so can you state how much the deal is worth to the football club?
4. Other than the upfront fee received, is the club paid any further amount at all from the resale of tickets through StubHub?
5. Does the club think it is fair for supporters to pay a percentage of the initial ticket sale and subsequent purchase to StubHub thus increasing the ticket price paid by fans?
6. Evidence from the Tottenham Hotspur Supporters Trust shows that 91 per cent of tickets are being sold above face value on Stub Hub. Two category A games (Chelsea and West Ham) sold at an average price of 135 per cent and 53 per cent above face value respectively. Is the club concerned by these figures?
7. Is the club also concerned that more than 50 tickets remain on sale for the Arsenal game priced at £500 or above?
8. Many fans have claimed that people purchasing StubHub tickets are not Spurs fans. In particular, complaints were made after the Liverpool and Emirates Marketing Project games that opposition fans were sitting in areas designated for home fans only? Does this concern the club? Can the club confirm if any fans purchasing tickets via StubHub have been ejected or moved to the away section?
9. Has the club made any special arrangements to ensure this does not happen during the Arsenal game?
10. In 2005 the club launched a very effective ‘Out the Tout’ campaign. The club stated that it was: “stepping up its campaign to ensure that as many tickets as possible end up in the hands of genuine supporters. We are well aware that tickets for "sold-out" matches are still finding their way in to the hands of ticketing organisations and that our tickets are being widely advertised in the press at exorbitant prices. Rest assured, we do not - and will not - turn a blind eye to this practice.” Does the club agree that it appears to be turning a blind eye to the ‘exorbitant prices’ being charged on StubHub?
11. Will the club consider setting a ‘price ceiling’ for Spurs season ticket holders using StubHub?
12. Will the club consider setting a limit throughout the season for the number of times a season ticket holder is allowed to make their seat available on StubHub?
13. During the Out the Tout campaign the club stated: “Touts prevent true supporters from attending games unless they are prepared to pay outrageous prices. Touts don't care for the Club or our supporters. Touts are unscrupulous and will sell tickets to anyone who is prepared to pay their price - even away supporters. This is unfair to our loyal fans and can easily result in crowd trouble.” Would the club agree that this statement could be a fair reflection on how fans currently feel about purchasing tickets through StubHub? If not, could the club state how it believes StubHub is different?
jaysea67
Erik Edman
Only those *seats* can be sold on Stubhub, but anyone who buys such a ticket can resell it through Stubhub. Therefore, if the market value is significantly above the face value, tickets offered by ST holders at reasonable prices are likely to be bought and resold at higher prices.
Members have to make use of that opportunity several weeks in advance of the fixture when their own commitments may not be fixed or they are unsure of the exact date and time of the fixture. In previous seasons it was often possible to buy a ticket through the ticket exchange in the week before a match. Now the only option at that time is to pay the inflated prices through Stubhub.
Maybe not on each transaction but the club has received a fee which will have been based on the expected value of business generated by the Stubhub arrangement. In my view the fee is the club's motivation - not to offer supporters a better service.
That is a possibility but I suspect it's unlikely to be enforced unless the supporter acts to draw attention to themselves in a very obvious way.
paxtonwolf
Tony Marchi
I suppose City winning has done us a little favour. No blank weekend on Saturday 8th March, game v Chelsea goes ahead now and not rearranged as a midweek fixture later in the season.
Just means our league programme for March is just as tough as Arsnals now.
Chelsea (a)
Arsenal (h)
Soton (h)
Liverpool (a)
Thats a make-or-break 22 days for us too
Just means our league programme for March is just as tough as Arsnals now.
Chelsea (a)
Arsenal (h)
Soton (h)
Liverpool (a)
Thats a make-or-break 22 days for us too
markysimmo
Johnny nice-tits
I need TP for my bunghole I say !!!!!!!!!!!!
The first time and date for one of next season's fixtures has been determined:
Cardiff City Stadium will host this year's UEFA Super Cup.
The traditional clash between the winners of the Champions League and Europa League will be staged at the venue on Tuesday, August 12, with a 7.45pm kick-off.
Cardiff City Stadium will host this year's UEFA Super Cup.
The traditional clash between the winners of the Champions League and Europa League will be staged at the venue on Tuesday, August 12, with a 7.45pm kick-off.
markysimmo
Johnny nice-tits
Got my CFC ticket confirmed today, £59 bargain
paxtonwolf
Tony Marchi
[-o< Now that has made me want us to win the EL even more than before. A trip to that game would be the ideal birthday present
paxtonwolf
Tony Marchi
Was surprised it got down to members too, and only 160pts needed as well. I can only assume a lot thought the same as us that this would potentially be a rearranged game in midweek later in the season.
This season. They decided that from 2013-14 it would go to numerous random grounds across Europe. Chelsea got beat by Bayern on Penalties at Slavia Prague's newish ground, Eden Stadion.
I was always on the Friday of the bank holiday weekend in august too but that seems to have been changed as well.
Got mine too. First time back since that scandalous game in 2011 when Lampard had the goal wrongly given and then Kalou scored from about 3 yards offside in stoppage time to win 2-1. Looking forward to it, I think we might well be able to cause them a problem or two.
paxtonwolf
Tony Marchi
I would love to see us win the Europa League now and play Real Madrid in the Super Cup. Think that would be amazing
As many supporters will be aware, since the start of the current season the Club has been working with our Official Ticket Resale Partner, StubHub, to provide a secure platform for season ticket holders who are unable to make a match at White Hart Lane, to offer their ticket for sale to other supporters. Stubhub is part of the eBay group of companies and provides the world’s largest ticket marketplace with partnerships across sports teams, leagues and venues in the UK, US and Canada.
Season ticket holders have been able to use the system to recoup ticket monies when they have been unable to attend a match. At the same time, supporters who previously may not have been able to attend have been able to access tickets to our matches.
Both the Club and Stubhub undertook to review the service as the season progressed in order to monitor the use of the platform, conscious of our position of having a stadium that sells out and has a high demand for tickets.
Almost a fifth of Season ticket holders and over 6,500 fans have used the new platform since its introduction at the start of the season. However, a small minority of listings have gone against the spirit of the service and we shall now look to address these.
The flipping of tickets on the StubHub site will be prevented and prohibited to ensure that fans wishing to list at a reasonable price can be reassured that those same tickets cannot be purchased and resold at a higher price.
Additionally, during the close season, both the Club and StubHub will review the full season’s ticketing data with a view to amending season ticket Terms and Conditions and implementing new processes in respect of pricing on the platform. The Club will update supporters on these revisions in due course.'
www.tottenhamhotspur.com/news/update-–-stubhub-190214/
Season ticket holders have been able to use the system to recoup ticket monies when they have been unable to attend a match. At the same time, supporters who previously may not have been able to attend have been able to access tickets to our matches.
Both the Club and Stubhub undertook to review the service as the season progressed in order to monitor the use of the platform, conscious of our position of having a stadium that sells out and has a high demand for tickets.
Almost a fifth of Season ticket holders and over 6,500 fans have used the new platform since its introduction at the start of the season. However, a small minority of listings have gone against the spirit of the service and we shall now look to address these.
The flipping of tickets on the StubHub site will be prevented and prohibited to ensure that fans wishing to list at a reasonable price can be reassured that those same tickets cannot be purchased and resold at a higher price.
Additionally, during the close season, both the Club and StubHub will review the full season’s ticketing data with a view to amending season ticket Terms and Conditions and implementing new processes in respect of pricing on the platform. The Club will update supporters on these revisions in due course.'
www.tottenhamhotspur.com/news/update-–-stubhub-190214/
Robbo
Paul Walsh
:-k
Why not simply limit the resale value in the Stubhub system, so that it is impossible to list a ticket for sale at a higher price than it was initially sold?