For a number of years, I worked as a consultant within a large Government department, only leaving about 6mths ago. I worked to a level which had full sight of financials; pay, non-pay & programme.
I can confidently, that 'regional pay scales' is nothing new. I drafted a costings report 4 years ago, using 'London vs National' pay metrics, to judge the savings of moving a 120 FTE IT unit up to York, ie: the North. They were simply base costings, and when I ran the other numbers through, the benefit was actually on the negative side, neutral at best. Needless to say, it was - rightly - shelved.
As for outsourcing cleaning services: they already are - usually to Interserve. However, just before I left, discussions were started on break-clauses, as the SLAs put in place were not deemed sufficient, for the price levied. In other words: some **** in Commercials fudged up.
As for contracting staff: the reason I wasn't replaced by a permanent member of staff, wasn't because they simply forgot about me, it was because of the simple fact that FTE figures must be compounded, ie: it's political; even though I was costing three times the salary that a permanent member of staff would, increasing your headcount is frowned upon. Skills-wise: I'm good at what I do, I'm extremely qualified, and I have the experience behind me. But I came across enough intelligent and sharp civil servants, to know that one could be found to replace me. No will to do that though, and that edict came from the top.
I think people need to understand the politics at play. Francis Maude can't seem to help but make wild, outlandish claims concerning contracts. He frequently makes them about IT contracts, and indeed did about the one I primarily looked after. Essentially his claim was that everything would be reviewed, costed too much, would be changed, etc etc... Which would be great, but except it's gonads. Without going into specifics; the 'mathematics' involved are such that you'd 'save' ?ú1m ... but that it would cost you ?ú2m more in another tower.
I used have this conversation with the Cabinet Office on a regular basis, as they put together a (really crap) spreadsheet to try and - I presume - gather a governmental-wide view of the IT costs involved; 'one size fits all' nonsense. My first critique was that the formulas were totally wrong, and my second was that - for commercial sensitivity - I couldn't share any of the financials at all. Pretty simple concept, I'd have thought? However, this was an official document, sent by his Private Office. You have to wonder what kind of impotent pricks are actually writing the flimflam he comes out with.
I like to feel that, having worked in that department - alongside private and public worker - for a number of years in an independent role, I have good experience to form some opinions. What I have come to find, is that - actually - it's the private sector who struggled most to 'get things done' and to take responsibility. All they were concerned with, was hiding behind lawyers - which is great, just not very collaborative or pragmatic. Some good eggs though; sharp brains, get things done, work with you, efficient. However, those who didn't come up to scratch weren't sacked - merely moved onto contracts with other clients.
My experiences with civil servants, is that they are keen to work, keen to challenge, and keen to save money - yet, where they differ from private sector, is in how they're hamstrung by the ridiculous bureaucracy and politics at play, usually at the top of the tree. Essentially, you've got some really good, sharp and energetic people simply being held back by nonsense going on above them. Do you get wasters? Yeah of course you do, but none more than the same wasters I'd see chewing the fat whenever I went over to the offices of the IT company.
I just didn't come across a great deal of difference: and this is comparing the biggest IT company in the world - with all the implied efficient ways of working considered - against a run-of-the-mill government department. Those claiming 'chalk and cheese' are talking gonads; either never worked in either side or un unison, or just like to run with an agenda. It's a fallacy though; I know it, because I seen it and worked with it first-hand, and for a number of years. Just seems like a very convenient argument, for those thinking they're getting a raw deal and the thin end of the wedge. Even in terms of pay: while the civil servants around me were being told to make do with paltry 1% rises at best, but often freezes - the contract with the IT company had a 5% uplift written into it - exclusive of market conditions - with a further 2%, just for revenue growth. That's not a bad old deal now is it?!
Some of you may remember that, a few years ago, I stated that the notion of driving savings though 'shared services' was a false one, and that it would soon come out in the wash. I think I read a few days ago that, it's cost over ?ú1bn to 'save' about ?ú120m - all under the auspices of 'shared services' driving efficiencies. It's a total nonsense, and all it ever does, is feather the nest of companies who have ex-SCS as board members. If you want to start a conversation about saving the taxpayer money, then you needn't look much further than some probity into the awarding of several outsourcing contracts. You're talking billions here, happily being tinkled away. If some of you can't help but get angry about waste, do some proper research with your spare time, and look into those contracts.
By the way, johnola, not that I'd in any way question the veracity of your anecdote - I'm sure it's 100% accurate. I'm just struggling to get my head around the college having a piece of technology 'in its stores' which Apple hasn't even invented yet.