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Fan Advisory Board

Glenda's Legs

Glenda's Legs

Paul Walsh
Tottenham Hotspur is delighted to welcome today's publication and introduction of the Premier League's Fan Engagement Standard (FES). Agreed by clubs in November 2022, the FES will form part of an improved and inclusive approach to fan communication and engagement at the Club.

We are fully committed and looking forward to greater structured communication with fans, ensuring that their voices are heard and that their views inform Club activities.

Fan Advisory Board (FAB)
With representatives from key supporter groups and sections of the wider fanbase, encompassing the Men's and Women's teams, the FAB will provide greater structured communication and wider representation for consultation on a range of off-field subjects.

The remit for the FAB will include the Club’s strategic vision and objectives; off-pitch performance updates, priorities and plans; operational matchday issues; proposals relating to significant changes to Club heritage assets; stadium issues and plans; the Club’s community strategy, equality, diversity and inclusion commitments and plans for broader supporter engagement.

The Club has been consulting widely with supporter groups over the last year to create an FAB that will bring together voices from the Spurs community for productive and effective dialogue for the benefit of all supporters. Thanks goes to the Tottenham Hotspur Supporters’ Trust, Proud Lilywhites, SpursAbility and Spurs REACH for their help and input in this process.

The FAB will be comprised of members drawn from the following:

  • Season Ticket Holders for the Men's team (including Seasonal Premium Members)
  • Season Ticket Holders for the Women's team
  • One Hotspur Members
  • Domestic Official Supporters' Club members
  • International Official Supporters' Club members
  • Tottenham Hotspur Supporters' Trust
  • Proud Lilywhites (LGBTQ+ Supporters' Association)
  • SpursAbility (Disabled Supporters' Association)
  • Spurs REACH (Race, Ethnicity and Cultural Heritage Supporters' Association)
The Club is currently discussing final details with supporter groups. Proud Lilywhites, SpursAbility and Spurs REACH have confirmed their participation. Tottenham Hotspur Supporters’ Trust will be consulting its members once the details have been finalised.

We look forward to sharing more details and inviting applications from supporters in the next few weeks. We encourage all supporters who wish to contribute to consider applying.

Nominated Board Level Official
The delivery of the FES will be overseen by Donna-Maria Cullen, the Club's Executive Director and Nominated Board Level Official for fan engagement, providing direct involvement of the Club's Board.

Fan Engagement Plan
Ahead of the 2023/24 season, the Club will produce an annual Fan Engagement Plan which will outline our commitments for the year ahead, Club leadership communications with supporters, scope of discussions and fan engagement events.

Donna-Maria Cullen, Executive Director and Nominated Board Level Official for fan engagement, Tottenham Hotspur, said: “We are delighted to be welcoming the Fan Engagement Standard and will soon be announcing further details on our Fan Advisory Board, which will include our key supporter groups and the widest possible representation of fans from our Men’s and Women’s team Season Ticket Holders, One Hotspur Members and Official Supporters’ Club members at home and abroad.

“The Club has seen exponential growth in recent years and the Fan Engagement Standard and Fan Advisory Board will represent a welcome extension to our fan engagement work, including more extensive communication with supporters.

“The Club is nothing without its fans - it is the passion and loyalty of our supporters that drives us and guides us in our decision-making and how we project ourselves every day.

“We are proud of the rich diversity that exists amongst our global fanbase and believe the constitution and makeup of the Fan Advisory Board will ensure it reflects this.”
https://www.tottenhamhotspur.com/ne...the-premier-league-s-fan-engagement-standard/

Good to see the club taking a broad representation of fans. How they get elected will be interesting but at least it is wider that the THST (deliberately so, perhaps?)
 
  • Season Ticket Holders for the Men's team (including Seasonal Premium Members)
  • Season Ticket Holders for the Women's team
  • One Hotspur Members
  • Domestic Official Supporters' Club members
  • International Official Supporters' Club members
  • Tottenham Hotspur Supporters' Trust
  • Proud Lilywhites (LGBTQ+ Supporters' Association)
  • SpursAbility (Disabled Supporters' Association)
  • Spurs REACH (Race, Ethnicity and Cultural Heritage Supporters' Association)


what about the people’s front of Judeah?!
 
Gazza Dazzla said:
  • Season Ticket Holders for the Men's team (including Seasonal Premium Members)
  • Season Ticket Holders for the Women's team
  • One Hotspur Members
  • Domestic Official Supporters' Club members
  • International Official Supporters' Club members
  • Tottenham Hotspur Supporters' Trust
  • Proud Lilywhites (LGBTQ+ Supporters' Association)
  • SpursAbility (Disabled Supporters' Association)
  • Spurs REACH (Race, Ethnicity and Cultural Heritage Supporters' Association)

what about the people’s front of Judeah?!
Click to expand...

The 30 odd people protesting outside the stadium are desperately hoping to be omitted.
 
Good to see the bottom three on the list.

That’s what this kind of initiative is for.

Not a bunch of Karen’s who want the skinny on transfer strategy so they can play billy big gonads on socials.
 
Let's just point them to the direction of this forum no? No mixed messages here, just solidarity and unity.

Failing that get trix to spearhead tottenham
 
Gazza said:
Let's just point them to the direction of this forum no? No mixed messages here, just solidarity and unity.

Failing that get trix to spearhead tottenham
Click to expand...

not that I generally agree with private companies doing market research in this way, GG should have had a representative

this is the only online space that has reasonable and informed debate on the club
 
It was always a stupid idea having a group of people with different views to the majority of the fans, representing the whole fan base.
 
Tottenham Hotspur Supporters’ Trust welcomes the publication of the Premier League Fan Engagement Standard (FES) and the commitment by Tottenham Hotspur to establish a Fan Advisory Board (FAB).

The FES sets a minimum standard and the Trust is in ongoing discussions with the Club seeking to establish a FAB which improves on that standard.

Once those discussions are concluded we will be consulting with our members on the proposed arrangements, which include the proposal for two Trust representatives to sit on the Fan Advisory Board.

It is vital that supporters’ trusts, as independent, democratic organisations, continue to play a central role in representing fans and ensuring that their views are heard when major decisions are made affecting their club.
https://www.thstofficial.com/thst-news/publication-of-the-premier-league-fan-engagement-standard
 
So a few points

- Good of club to "embrace it" and I like the representation (9 groups, rules require a min of 6 representatives, not even segments)

That said, reading this -> Fan-Engagement-Standard-March-2023-FINAL.pdf (premierleague.com) . I'm genuinely trying to understand the goal? (no, not being a dingdong), broadly the whole model seems to come down
- Clubs need to have a fan body
- Clubs need to talk to that fan body at least twice a year and listen to their concerns
- As a general rule, the club will share information with said fan body in "timely" manner

A couple of challenges I have with this
- It's so vague other than the establishment guidelines, what do fans get out of this? what fundamental decisions do you think will change at club level?
- And while people will get angry at this comment, what's in it for the club? this matters because without a perceived benefit, some/most clubs will make this a token/participation activity.
 
Raziel said:
So a few points

- Good of club to "embrace it" and I like the representation (9 groups, rules require a min of 6 representatives, not even segments)

That said, reading this -> Fan-Engagement-Standard-March-2023-FINAL.pdf (premierleague.com) . I'm genuinely trying to understand the goal? (no, not being a dingdong), broadly the whole model seems to come down
- Clubs need to have a fan body
- Clubs need to talk to that fan body at least twice a year and listen to their concerns
- As a general rule, the club will share information with said fan body in "timely" manner

A couple of challenges I have with this
- It's so vague other than the establishment guidelines, what do fans get out of this? what fundamental decisions do you think will change at club level?
- And while people will get angry at this comment, what's in it for the club? this matters because without a perceived benefit, some/most clubs will make this a token/participation activity.
Click to expand...

I think it's a standard PR offering to make the fans happy with being rinsed on ticket prices / merch / travel plans fudged by fixture changes whilst having the gall to consistently ruin our weekends.

In addition, some lucky individuals get to feel heard without their input actually making any difference, like the kids who followed the teacher around at lunch break and got to ring the bell.
 
spurspinter1 said:
I think it's a standard PR offering to make the fans happy with being rinsed on ticket prices / merch / travel plans fudged by fixture changes whilst having the gall to consistently ruin our weekends.

In addition, some lucky individuals get to feel heard without their input actually making any difference, like the kids who followed the teacher around at lunch break and got to ring the bell.
Click to expand...

Oh, I'm quite sure that it is what it is. Hence my point
 
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